Order processing - timescale

Stock items
We aim to despatch goods items within 1 day of receipt of the completed order.

Bespoke / Non-stock items
We will communicate our anticipated despatch date with you during the order process

Shipping - costs
Shipping costs are calculated based on order weight and destination country - costs will be shown during the checkout process after confirmation of the shipping address and before completion of the billing options. 

Shipping - method & timescale

UK Orders
We use Royal Mail 1st class post as standard for all our UK orders - orders will normally be received the day following postage.

We also offer UK Royal Mail Special Delivery Guaranteed postage - with delivery in 2 business days from date of postage.

non-UK Orders
We use Royal Mail Airmail service for all orders being delivered outwith the UK.

Timescale for delivery varies country by country and may be impacted by localised public holidays but we would normally expect orderd in Canada and the USA to be delivered in about a week, and for all other locations between 2 and 3 weeks.

We also offer Royal Mail International tracked postage - European delivery aims within 3 - 5 working days and rest of work delivery aims 5 - 7 working days (service details here).